This explains how a CULTUREEDIT auction works from the artist's side β what happens after you submit a work, who does what when it sells, and when you get paid. It sits alongside your consignment agreement. Where the two differ, the agreement governs.
Step 1
You submit the work
Send it through our lot information form: images, title, year, medium, dimensions, edition size if there is one, and condition. An artist bio is optional.
Consigning several pieces? Use the short form rather than submitting each work separately.
Step 2
We review, and you sign
We come back to you with terms. Nothing is listed until the consignment agreement is signed.
Step 3
You set the starting bid
The starting bid is the lowest price you are willing to accept. There is no separate reserve β the opening bid is your floor. If nobody bids, the work does not sell.
Starting low tends to draw more bidders and finish higher. Starting at your dream number usually means silence.
Step 4
We build and promote the listing
We write the listing from what you have sent, and use your images to promote the auction β on the site, in our newsletter and on Instagram. Promoting it yourself is welcome but not required.
Step 5
The auction runs
Bidding is open for a fixed period. A bid placed in the final moments extends the closing time, so a lot can close later than posted. Bidders are emailed the moment they are outbid.
You may not bid on your own lot.
While the auction runs, the work is ours to sell
Once a lot is listed it cannot be offered anywhere else until the auction closes β not through a gallery, not on your own site, not privately. A bidder who wins a work that has already sold elsewhere is the fastest way to lose a collector, and it damages the auction's credibility for every artist in it.
If a serious offer arrives while your lot is live, tell us before you accept it. We can discuss withdrawing the lot, but that decision is ours and it has to happen before the sale closes, not after.
Step 6
It sells β or it doesn't
The highest accepted bid wins. We invoice the buyer, who has 48 hours to pay. If they do not, we may offer the lot to the underbidder or cancel the sale.
There is no guarantee a work sells. If it doesn't, nothing happens β the piece never left you.
Step 7
You ship it
We never take possession of the work. It goes directly from you to the buyer.
In most cases we buy the shipping label and send it to you. You pack the work, attach the label, and hand it to the carrier. Nothing to pay, nothing to arrange.
Occasionally β usually on international shipments, where rates are better from your country than ours β we will ask you to buy the postage and we reimburse you. Send us the receipt and the tracking number.
Either way we record the tracking against the sale. Ship within 14 days of us confirming it.
Packing is your responsibility
The materials, the method, and making sure the piece survives the journey. We are not liable for loss or damage in transit, so how it is packed is on you. Framed and glazed work needs proper protection β ask us before you send if you are unsure. Shipping insurance may be charged to the buyer.
Step 8
You get paid
You receive 65% of the hammer price. We take 35%, and card and processing fees come out of our share, not yours. Shipping is not part of the split.
If we asked you to buy the postage, that is reimbursed on top of your 65% β it is not deducted from your share.
Payment is released after 30 days from confirmed delivery. That 30 days is the earliest point, not a fixed payout date: we are a small team and settle in batches, so the actual date sits a little beyond it. We will email you when your payment goes out.
Any fees for receiving your payment β bank transfer, PayPal β are yours.
Watching the clock yourself
The 30 days starts the day the carrier records delivery β not the day the auction closed, and not the day you posted it. The tracking on your shipment shows that date, so you can see for yourself when the countdown began without asking us. You are welcome to check in whenever you like.
The whole sequence
Auction closes β buyer invoiced β buyer pays within 48 hours β you ship within 14 days β delivery confirmed β 30 days β payment. Realistically that is a couple of months from hammer to money. Worth knowing going in.
A few things people ask
Can I set a reserve?
Your starting bid is your reserve.
Who writes the listing?
We do, from what you submit.
Do I have to promote it?
No. It helps.
What if the buyer wants to return it?
All sales are final except for non-delivery or significant misrepresentation.
What if it doesn't sell?
Nothing moves. Talk to us about the next auction.
Do I ship the work to you first?
No. It stays with you until it sells, then goes straight to the buyer.
Questions we haven't answered here: info@cultureedit.com. The full Auction Terms & Conditions cover the buyer's side of the same process.